Generative AI Course

Learn about generative AI from start to finish with Salesforce's free courses on Gen AI.

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Learn more about Large Language Models

What is Conversational AI?

Conversational AI is an intelligent personal assistant that, when combined with CRM, can us help navigate through our work day.
The brain inside a human-like head representing an LLM (large language model) ingests information represented by charts, graphs and icons

What are LLMs (Large Language Models)?

Explore the basics of LLMs, discover their common use cases and learn more about why they matter for your business.

Generative AI: What is it and how is it being used?

Learn what generative AI is, how it works, and how businesses are using it in real-world scenarios across healthcare, finance, customer service, and more.

What Is Retrieval Augmented Generation (RAG)?

Learn how retrieval-augmented generation (RAG) helps AI access your trusted data in real time to deliver more accurate, up-to-date business results.