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Agentforce 360 for Technology
Unleash boundless revenue and innovation with an always-on team with Agentforce 360 for Technology.
Tech teams are strained under pressure to innovate and impress. Deploy a 24/7 team of agents across every department to find, win, keep, and grow customers. Stop planning and start building now so you can simplify work and augment your teams.
Leaders in technology power their success with Salesforce.
Technology companies grow faster with Salesforce.
40
%
increase in sales revenue*
Power profitable growth with Salesforce.
33
%
decrease in IT costs*
Consolidate your tech stack and integrate your data.
39
%
increase in customer retention*
Improve net revenue retention and satisfaction.
Source: FY25 Technology Customer Success Metrics
See what's new in the technology industry.
Efficiently grow revenue with Agentforce for Tech.
Grow revenue with stronger, more efficient sales, increase conversions, and deliver real-time insights that power faster decision-making.
Connect to the future with the latest release.
Explore the latest Salesforce features to drive smarter teamwork, faster results, and stronger connections with your customers.
Get the latest innovations in Technology at Dreamforce.
Watch on demand how leaders in technology increase efficiency and transform customer experiences. See how industry-specific innovations power the agentic enterprise.
See the latest trends in the First Edition of Trends in Technology.
Learn how 450 tech leaders from across the globe are prioritising their resources, driving revenue, and preparing their organisations for AI agents.
Everything is included in Salesforce's deeply unified platform, including AI. Having Service Cloud, Experience Cloud, AI, the data required for AI, and the actions to run them all on one platform is a huge strength.
Yosuke YamasakiDeputy Head of Salesforce Division, Fujitsu
Accelerate cost-efficient growth with Agentforce.
Salesforce unlocks and unifies your data so humans and agents can work together to drive customer success. Augment your workforce without increasing headcount, drive greater efficiency across every team, and rationalise your tech stack on a deeply unified platform.
Unify customer data — like engagement and usage — from any source to enable more precise segmentation and personalised acquisition journeys across channels. Agents and marketers work together to optimise tactics and convert product qualified leads (PQLs) for a seamless handoff to sales.
Boost sales success with opportunity insights, AI-powered account engagement, forecast rollups for all revenue types, and always-on autonomous lead prioritisation. Launch new revenue streams like consumption on any channel and manage quote-to-cash on a single platform for sales.
Provide self-service, while AI agents respond to FAQs and troubleshoot 24/7 so your human service agents can focus on more complex tasks and personalised service. Proactively address challenges and boost product adoption with unlocked usage data, onboarding journeys and success plans.
Grow your business with real-time insights across a deeply unified platform. Embed analytics in the flow of work and dive deeper into metrics with AI using natural language. Get accurate forecasts, understand product usage, account white space, campaign performance - and take action.
Build your technology solution with products from across the Customer 360.
Agentforce
Unlock a limitless digital labour force by leveraging autonomous AI agents that support employees and customers 24/7.
Sales Cloud
Improve sales rep efficiency with automated, intelligent sales tools that help your business scale.
Data 360
Activate all your customer data across Salesforce applications. Empower teams to engage customers with relevant insights and contextual data in the flow of work.
Service Cloud
Reduce churn and increase renewal rates with 360-degree views of customers and personalised service.
Slack
Slack is where humans with agents meet data, workflows and apps to deliver big results, right where people love to work.
Tableau
Empower everyone and enrich agents to make data-driven decisions with the #1 analytics platform—now on the #1 AI CRM.
Revenue Cloud
Streamline the quote-to-cash process, from catalogues and pricing to CPQ, contract lifecycle management, orders, and billing – all on the #1 AI CRM.
Get the latest industry insights from 450 tech leaders globally
Get the most out of your technology solution with thousands of partner apps and experts.
Work with thousands of partners and experts to tailor your SaaS CRM solution.
Achieve your AI and data goals with Salesforce CTOs.
Trusted advisors with unmatched Salesforce experience and expertise, by your side.
Keep up with the latest technology trends, insights and conversations.
Ready to take the next steps with the world's #1 AI CRM for tech?
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Salesforce for Technology FAQs
Salesforce for technology allows companies to solve a variety of industry problems using the Headless 360 platform. Solutions for tech weave automation, unified data and intelligence together to create higher efficiency across the organisation while reducing costs.
With a full suite of Customer 360 products, Salesforce offers the most comprehensive solutions for technology companies. Unlock revenue, accelerate growth, improve customer success and partner relationships with a deeply unified platform.
Salesforce's solutions for technology empower companies across software, hardware, gaming, semiconductor, marketplaces and more to solve their biggest challenges using the Customer 360.
Prioritise your biggest business challenges and learn more about our solutions: Unlock Partner Growth and Drive Recurring Revenue. Learn more about all of our products on Trailhead.