Today, the customer holds all the aces. They want everything and they want it now. And that’s fair enough. It’s our job as business leaders and innovators to provide them with everything they want and more.
There’s a new marketing framework in town: the flywheel picks up where the funnel leaves off, putting the customer view in the centre where it belongs and creating a fresh new picture of the customer journey.
Q is for ‘quote’, but we’re not talking sales! Our favourite quote is from Marc Benioff: “The business of business is improving the state of the world”, and we’ve been busy walking the talk – here’s our wrap up of volunteering across APAC in the 2019 financial year.
Salesforce’s acquisition of MuleSoft has created the ideal environment for innovation to thrive. Solutions Architect Julian Miras Hernandez explains how.
Sharing data and observations from more than 2000 small and medium businesses owners and leaders from around the world.
It was my seventh Tour de Cure this year, the first for Team Salesforce, and the toughest mentally and physically I have been on.
Since the 1990s, technology has changed dramatically.
Associate Solution Engineers Hayley Morris and Nathan French were two of the first graduates from the Futureforce Solution Engineering program to join our Sydney office. A year on, they look back on what it has done for them and their careers.
A woman calls into a car company for help with the car she just purchased because the seats aren’t adjusting properly when installing her childrens’ car seats.
We’ve just wrapped up Salesforce’s Earth Month activities that raised awareness and provided practical advice to help our Ohana work and live more sustainably.
