The use of emerging technologies to drive innovation hinges on the ability to unlock back-end data and capabilities. So in 2018, Salesforce acquired MuleSoft, the provider of one of the world’s leading platforms for building application networks. Since then, we’ve worked together to accelerate our customers’ digital transformations, enabling them to unlock data and capabilities across legacy systems, cloud apps and devices to create a composable enterprise, make smarter, faster decisions and end up with highly differentiated, connected customer experiences.
On first impressions John Watson is like any other Salesforce employee. But as a volunteer NSW Rural Fire Service (RFS) Brigade Captain John spent his summer fighting the Australian bushfires that devastated the country.
At the end of last year, Good Return’s Head of Fundraising Cathy Sowden joined Salesforce SVP and General Manager, Financial Services Rohit Mahna live on the Dreamforce stage to take Good Return’s story…
The Enterprise Technology Trends report unpacks how emerging technologies like AI are shaping businesses today and in the future.
TrailheaDX India, the first ever international Salesforce developer conference, was two amazing days of learning, connecting, having fun and giving back. From more than 100 technical sessions, expert-led workshops, networking opportunities and much…
Artificial intelligence makes light work of the challenges faced by sales teams by automating the time-consuming admin load to make time for all-important human connections.
For Australian manufacturers looking to compete at a global level, it’s time to look past automation on the factory floor. Here are five ways to optimise productivity across functions.
We’ve all heard the phrase ‘big data’, but when you see the numbers it’s clear that ‘big’ doesn’t really cut it.
Of all the technologies that have emerged during the Fourth Industrial Revolution, artificial intelligence has had the most dramatic impact on business.
Future of Work: In 2020 automation software will continue to shape customer and employee experiences, starting with service delivery.
