Leadership Insights

Here are seven steps to help you communicate the impact of a situation and next steps to your customers.

Sales today is a complex dance of data and relationships, of the digital and the hands-on, of the smallest details and the big picture.

The use of emerging technologies to drive innovation hinges on the ability to unlock back-end data and capabilities. So in 2018, Salesforce acquired MuleSoft, the provider of one of the world’s leading platforms for building application networks. Since then, we’ve worked together to accelerate our customers’ digital transformations, enabling them to unlock data and capabilities across legacy systems, cloud apps and devices to create a composable enterprise, make smarter, faster decisions and end up with highly differentiated, connected customer experiences.

On first impressions John Watson is like any other Salesforce employee. But as a volunteer NSW Rural Fire Service (RFS) Brigade Captain John spent his summer fighting the Australian bushfires that devastated the country.

Ingrid Webber, CXC ANZ CEO and Global COO at CXC shares lessons in building a clear vision, supportive leadership and committed teams at every level, every step of the way. 

SMBs are major drivers of economic growth, representing more than 90% of the business population, 60%–70% of employment, and 55% of GDP in developed economies. So while the businesses may be small, their collective impact is mighty.

Jack Delosa had seen a gap in education and training for business owners, which was holding them back. To solve this – helping them grow their businesses and become better leaders – he had a clear idea of the type of business he wanted to run and the leader he wanted to be.