We’ve been lucky to have so many of our customer Trailblazers sharing their insights, advice and expertise with us this year. Now, we’ve picked 9 top moments with tips on data quality, business…

Salesforce’s Lee-anne Knight talks with Geoff Martin, Professor of Strategy at the Melbourne Business School, on the importance of values within a company's strategy – and how you ensure the two work together. 

We’ve all been making our way through the unexpected and unfamiliar for most of the year now, and those in leadership roles have had the added responsibility of bringing their teams through this…

In a recent webinar launching the Salesforce State of Marketing Report, Xero Chief Customer Officer Rachael Powell shared how Xero’s marketing and customer experience functions have innovated in communications, support and product to help customers while strengthening Xero’s ability to weather the COVID crisis and prepare for post-COVID work. 

As you know, business leaders face more uncertainty today than they have for decades. Making decisions during a global pandemic feels risky and uncomfortable and the term “2020” has no doubt earned a…

Every new reality in a business creates unseen challenges for staff. What’s important for the business is that leaders recognise these challenges and adapt and remodel their management practices to ensure they help provide solutions.

Miguel Carrasco has been with Boston Consulting Group for more than 20 years, and is now global leader of the BCG Centre for Digital Government and CEO of BCG Platinion APAC. 

COVID-19 has put true value on adaptability, patience and empathy. Sales leaders and sales reps need to find new strengths, to over communicate and continue to learn, and to rethink metrics to enable partnership. Here, Ian McAdam provides his five top tips for sales teams and leaders now – and not one of them is ‘sell sell sell!’.

Many leaders have seen the disruption to business-as-usual as an opportunity to stop, rethink processes and reimagine strategies.

Now that your team has delivered a six-month project in days – built a customer community, stood up a virtual service centre, launched an ecommerce site – work out what enabled this incredible feat. And bottle it.