3 Free Resources to Boost Employee Productivity in Retail
In an era of omni-channel shopping, retail employees need to understand the latest trends in their industry. Here, we uncover the three most important trends and free resources to help them learn more.
3 Tips From Aussie Employers on How Retailers Can Tackle Talent Shortages and Improve Employee Engagement
Three tips to help retailers attract quality talent and boost the employee experience while also improving the customer experience.
Putting Brand Purpose Into Practice: A Handy Guide for Retailers
The latest edition of Saleforce’s annual State of Connected Customer Report finds that customers expect retailers to have a clear brand purpose now more than ever before. Jo Gaines, AVP, Salesforce Digital360 and Executive Sponsor, Salesforce Women's Network ANZ, discusses why customer experiences have changed and how retailers can show they’re walking the talk.
The Way to Net Zero: M.J. Bale’s Success Through Purpose and Profit
Joshua Sparks, M.J. Bale’s Head of Innovation, Marketing and Growth shares how other brands can accelerate their journey towards net zero.
Three Retail and Consumer Goods Trends You Need to Be Across
At the latest Retail and Consumer Goods Summit, we discussed how brands can stay ahead of the curve. Here are three tangible takeaways you can apply to your business.
Lorna Jane’s 3-Step Approach to Reaching Global Business Growth
Discover how one of Australia's most recognisable activewear brands had two of its highest sales days in its 30-year history after partnering with Salesforce to deliver global business growth.
How to Communicate Supply Chain Issues to Your Customers
Marcella Larsen shares how global supply chain disruptions are affecting Australia’s retail industry and provides tips on how retailers can communicate delays with customers.
What Is ‘Phygital’? 4 Examples of Trailblazers Getting It Right
A new business revolution is taking shape, and it’s coming in the form of the ‘phygital’ experience. But what exactly does this odd-sounding term mean and how can you harness its potential to take your brand to the next level? Here, we explain the role of ‘phygital’ in the evolving business landscape and how it’s set to only get bigger.
Dreamforce to You Industries Summit 2021: 8 Best Moments
Excitement levels were high for Salesforce’s Industries Summit: Retail, Consumer Goods and Manufacturing and Financial Services.
Australian Retailers Association’s CEO on the Retail Industry’s Silver Lining
Over the past year and a half, Australian Retailers Association CEO Paul Zahra, has been a steadying and sobering voice for retailers far and wide. In the lead up to Paul’s keynote address at the Salesforce Industries Summit for Retail and Consumer Goods on 22 September, he has provided some thought-starters on the current state and inevitable direction of the industry.