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Customer Success with Agentforce
Customer Story
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
Customer Story
How Agentforce and Data Cloud are helping One NZ scale
See how One NZ is becoming one of the leading AI enabled telecommunications companies on the planet.
Customer Story
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data Cloud
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon innovates with Agentforce to transform property development.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer success with Agentforce 360 Platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero transforms service for more than 2 million customers
Xero was founded in 2006 to change the game for small businesses by providing accounting tools, information, and connections that help them thrive
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Explore all our customer stories.
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Customer Story
True Alliance helps brands break into new markets and scale with speed
Since 1982, True Alliance has helped more than 20 of the world’s most famous brands build their businesses and achieve success in Australia and New Zealand
Customer Story
Barbeques Galore serves up personalised customer experiences with Salesforce.
The backyard barbeque is a well-loved Australian tradition and one that Barbeques Galore has helped fuel since 1977.
Customer Story
Australia Post launches an enhanced CRM.
To make it easier to do business with Australia Post – and show customers how much they are understood & valued – the team launched a CRM on the Salesforce Customer 360 for Government.
Customer Story
Itoc shakes up go-to-market strategy and accelerates revenue growth
Itoc is an Advanced Consulting Partner of Amazon Web Services (AWS), helping customers across Australia and New Zealand fast track their journey to the cloud.
Customer Story
Bittn uplifts service and revenue using Salesforce
The Australian-owned and operated pest control business was co-founded by Ryan Robertson who felt the industry was ready for something more.
Customer Story
How APT is transforming digitally to delight travellers at every touch point.
Australian Pacific Touring (APT) is Australia’s leading luxury tour and cruise operator, taking guests on incredible journeys to dream destinations on every continent across the world.
Customer Story
Express Glass differentiates itself with a commitment to service and safety
Founded in 1984 offering emergency glazing in Sydney, Express Glass now provides a range of glazing services to customers across Australia.
Customer Story
Youth Insearch adopts new ways of working to support Australia’s youth
Youth Insearch is an early intervention program that works with at-risk youth to take control of their lives and improve their wellbeing. Since its founding in 1985, Youth Insearch has helped almost 32,000 young people.
Customer Story
Nanosonics protects more patients with Salesforce
Nanosonics aims to improve the safety of healthcare workers and patients globally with the help of the Salesforce Customer 360
Customer Story
Z Energy powers more relevant and valuable customer engagement
Z Energy supplies fuel to nearly half the local market and is driving greater loyalty and customer engagement with Salesforce
Customer Story
The Ministry of Health New Zealand uses an app-dev strategy to fight COVID-19.
The Ministry of Health New Zealand develops a cloud system that became a strategic evolution in the fight against COVID-19.
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