Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer success with Headless 360 platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero accelerates a digital-first approach to service with Agentforce
See how the global small business platform uses agentic AI to scale sales and support.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Customer Success with Agentforce
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
See how the online tradie marketplace has elevated sales and service with data and AI.
See how hipages, the online tradie marketplace, uses data and AI to reshape sales and service.
One NZ makes plan changes fast, easy and convenient with Agentforce.
AI agents provide a self-service, digital-first way for customers to pick a new plan.
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data 360
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon redefines home-buying journey with Agentforce.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Explore all our customer stories.
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Customer Story
Coffee Supreme fast-tracks its journey to become an agentic enterprise
By unifying data and embracing agentic AI, the coffee roaster is scaling its customer obsession.
Customer Story
Xero accelerates a digital-first approach to service with Agentforce
See how the global small business platform uses agentic AI to scale sales and support.
Customer Story
Agent Āwhina transforms Team Global Express’ customer experience
Resolves 50% of common inquiries with Agentforce, enhancing customer and staff experience.
Customer Story
Flight Centre Travel Group reimagines travel rewards.
See how the global travel giant fosters lasting relationships with Data 360 and Loyalty Management.
Customer Story
Legend Corporation boosts productivity with MuleSoft and Data 360.
Legend Corporation drives end-to-end automation with an integrated solution for order management.
Customer Story
Domain activates 90% of orders within minutes using Media Cloud.
Marketplace uses Data 360 and Media Cloud to boost operational speed and scale.
Customer Story
pay.com.au taps into Agentforce to accelerate growth and innovation.
Learn how one of Australia’s fastest growing companies is uplevelling efficiency and engagement using Agentforce and Data 360.
Customer Story
RenewCo Solar powers efficiency and growth with Agentforce.
See how the fast-growing solar provider uses Agentforce to handle surging demand.
Customer Story
Geocon redefines home-buying journey with Agentforce.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
State Trustees of Victoria’s transformation puts clients at the centre.
Learn how to leverage data and CRM capabilities to transform services, drive efficiency, and deliver impact.
Customer Story
The Grout Guy grows 40% year-on-year with Agentforce Field Service.
See how The Grout Guy has built a tech-driven business that drives differentiation and growth.
Customer Story
One NZ makes plan changes fast, easy and convenient with Agentforce.
AI agents provide a self-service, digital-first way for customers to pick a new plan.
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