Plan Your Perfect Day

  Plan Your Perfect Day

  • icon-clock 07:30
    Check-in and Customer Success Expo opens
  • icon-clock 08:30
    Gender Diversity Panel: The Next Frontier for Australian Business
  • icon-clock 09:30
    Pre-Show: customer interviews
  • icon-clock 10:00
    Keynote: The Future of Innovation
    Featuring Polly Sumner, Salesforce Chief Adoption Officer and The Domain Group
  • icon-clock 13:00
    Breakout Session 1
     
    • icon-clock 13:00
    • Predictive Journeys Across the Organisation
      Marketing
      icon_open
    • Transform Your Business with Apps Built on App Cloud
      IT & Dev
      icon_open
    • 5 Best Practices to Build a Scalable Customer Experience with Desk.com
      SMB
      icon_open
    • Modernise Your CRM with Service Cloud
      Service
      icon_open
    • Increasing Your Innovation Fitness
      Innovation
      icon_open
  • icon-clock 13:55
    Breakout Session 2
     
    • icon-clock 13:55
    • Small Business Keynote: Learning From fast Growing Businesses
      SMB
      icon_open
    • The Power of 1:1 Advertising
      Marketing
      icon_open
    • 10 Tips to Boosting High Profit Sales and Productivity
      Sales
      icon_open
    • Get Smarter
      About Your Customers
      Sales Service
      icon_open
    • Secrets from the Startup Ecosystem
      Innovation
      icon_open
  • icon-clock 14:50
    Breakout Session 3
     
    • icon-clock 14:50
    • Keynote: A New Era of Service for the Connected World
      Service
      icon_open
    • Panel Session: State of Marketing 2016
      Marketing
      icon_open
    • Mastering Sales Leadership in a Digital World
      Sales
      icon_open
    • How Small Teams Deliver Big Results With Marketing Automation
      SMB
      icon_open
    • Modern App Development on the App Cloud
      IT & Dev
      icon_open
  • icon-clock 16:00
    Breakout Session 4
     
    • icon-clock 16:00
    • Admin Keynote: Transforming Business Through Innovation
      IT & Dev
      icon_open
    • Driving High-Quality Sales:
      A New Model for B2B Selling
      Sales SMB
      icon_open
    • Introducing Salesforce Financial Services Cloud
      Fin Serv.
      icon_open
    • Connect with Partners and People that Matter with Community Cloud
      Service
      icon_open
    • Building the Knowledge Economy
      Innovation
      icon_open
  • icon-clock 16:55
    Locknote: final presentation featuring a special guest presenter
  • icon-clock 17:55
    Salesforce World Tour closing party

*Agenda subject to change

Keynote speaker

Polly Sumner

Hear Polly Sumner's thought-provoking keynote on the Future of Innovation

With over 25 years’ experience in the technology industry, Polly Sumner lives and breathes innovation. As Salesforce’s Chief Adoption Officer she is responsible for customer success and ensuring each and every customer gets maximum value from our products and services.

In her first ever Australian keynote, Polly will share her unique insights and shed light on cutting edge effective innovation.

Get inspired with the latest innovations!

Melbourne Convention and Exhibition Centre, 12 April 2016

Melbourne Convention and Exhibition Centre, 12 April 2016

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