Trust in a time of uncertainty: the imperatives helping government deliver on customer expectations.
Adapting to the challenges posed by the pandemic required Government agencies to understand their customers better than ever before. This highlighted the imperative of good data and supportive human and technology systems to pivot with the requisite speed and scale. This session highlights the importance of real-time data insights in decision making, and looks at real world stories in maintaining trust and delivering on customer expectation.
Featured Speakers:
Gisele Kapterian, Senior Director, Strategy for Public Sector, Salesforce
Rachel Smith-Cianchi, Regional Vice President, Public Sector Sales ANZ
Gisele Kapterian, Senior Director, Strategy for Public Sector, Salesforce
Rachel Smith-Cianchi, Regional Vice President, Public Sector Sales ANZ
Questions? Talk to an expert: 1800 667 638 (AU), 0800 450 064 (NZ)