Cross-Channel Customer Management

Inspire seamless and consistent customer engagement across all touchpoints from marketing, sales, service, HR, product designers, and more.

 

Marketing Cloud Connect

 

Leverage all Salesforce data.

Access all of your Salesforce customer data, and put it into action instantly. Create a single, 360-degree view of each customer, and send custom messages across every interaction — in any stage in the customer lifecycle.

Inspire engagement at every touchpoint.

Create one seamless relationship for your customers, no matter how they are interacting with your organisation. Trigger activities that connect interactions across Sales Cloud, Service Cloud, and beyond — directly from Marketing Cloud.

 

Any journey is possible.

Create seamless experiences for your customers, employees, partners, and beyond. For example, onboard a new contractor, guide a customer through a service concern, or usher employees through benefit changes.

Access your data easily.

Collect data from across the entire Customer Success Platform, and act on it instantly and automatically — even as it refreshes and evolves. Create a complete picture of each customer like never before, and message across all channels and devices with more relevant content.

Questions?
Our reps have answers.

Ask about Salesforce products, pricing, implementation, or anything else — our highly trained reps are standing by, ready to help.