36 Customer Service Statistics To Move Your Business Forward
What's the secret to leading a stellar service organization? According to our latest customer service statistics, it all comes down to AI, automation, and data integration.
I'm a writer on the Service Cloud team. Over the past 20+ years, I've worked as a theater critic in San Francisco, an English teacher in Istanbul, and a copywriter for multinational tech companies.
I've written just about every kind of marketing asset: blogs, video scripts, white papers, case studies, demand-gen campaigns — you name it. I hold a Master's in English from the University of California at Berkeley.
I love to poke around antique stores, flip through cookbooks, and hike the local trails near Spokane, Washington.
What's the secret to leading a stellar service organization? According to our latest customer service statistics, it all comes down to AI, automation, and data integration.
Recognizing the signs of call center burnout, and knowing what steps to take, can make a profound difference in your health and happiness.
New to Salesforce?
About Salesforce
Americas
Europe, Middle East, and Africa
© Copyright 2024 Salesforce, Inc. All rights reserved. Various trademarks held by their respective owners. Salesforce, Inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States