Hsiao-Ching Chou
author title Principal Marketing and Engagement ManagerHsiao-Ching Chou leads AI content strategy on the Experience Marketing and Engagement team. She's the editor of the Salesforce Design blog and co-leads Experience content strategy for TDX and Dreamforce.
As an experienced journalist, communications director, and published author, Hsiao-Ching is able to recognize the essence of a story and determine how best to tell it.
It's rare that Hsiao-Ching isn't doing something related to writing or content creation. Outside of Salesforce, she's known for her three cookbooks on everyday Chinese home cooking and serving as a board member for the Ballard Food Bank. More recently, she's been volunteering as the team manager for her son's Seattle United team.
Hot topics included night mode, the updated visual style for the Lightning user interface, and the future of product design at Salesforce.


