Blog
Ready to Take the Next Step in Your Customer Service Career? Here are 10 New Jobs — Thanks to AI
Learn about exciting jobs AI is creating in customer service and get 3 tips to ace your next role.
Jill Wagner is an editorial lead and senior manager for Service Cloud. She's built marketing communications strategies, managed thought leadership programs, and created content for startups to major brands. Outside of work, spot Jill hanging with her dog, enjoying time in her backyard oasis with family and friends, or visiting New England beaches - even in the winter.
New to Salesforce?
About Salesforce
Americas
Europe, Middle East, and Africa
© Copyright 2026 Salesforce, Inc. All rights reserved. Various trademarks held by their respective owners. Salesforce, Inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States