Skip to Content
author name

Jim Roth

author title Executive Vice President of Salesforce Customer Success
author bio

Jim Roth is the executive vice president of Salesforce Customer Success. His organization’s mission is to accelerate business value and outcomes for every customer. Since joining Salesforce in 2019, Jim is credited with driving a customer support transformation, including digitally personalizing the support experience using Salesforce technology. Prior to Salesforce, Jim spent 17 years at Dell with leadership roles in services, marketing, and IT. He holds dual bachelor’s degrees and a master’s degree from Northwestern University, and a Master’s Degree in Management from the Stanford University Graduate School of Business. He lives in Austin, Texas with his wife Katy and four children.

Get the latest articles in your inbox.