
author name
Mia Jordan
author title Industry Advisor, Public Sector
My Background
Mia Jordan is a U.S. Air Force veteran and former federal Chief Information Officer who currently serves as a Digital Transformation Executive at Salesforce. Her work focuses on providing strategic guidance to government agencies that are undertaking large-scale technology adoption and cultural transformation efforts.

Agencies can take advantage of technology like AI to improve service delivery, gain efficiencies, and earn trust.
As newer generations of employees join the government workforce, offering digital processes across the entire employee lifecycle is crucial.