Use Surveys To Understand Service Agent Wellness and Increase Productivity
Employee surveys help service managers understand call center and field service agents' feedback and inform business plans. Learn how.
Shonnah Hughes is the Global Product Growth and Innovation Evangelist at GetFeedback by Survey Monkey and a Salesforce MVP. She is passionate about Tech Equity, Accessibility, Equality and Customer Experience.
Employee surveys help service managers understand call center and field service agents' feedback and inform business plans. Learn how.
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