Being open and clear about how you developed AI models and giving customers control over their data are two ways to embed ethics in your marketing automation.
In the latest installment in our series Becoming Retail, the chief marketing officer of Domino’s talks about customer experience, retail innovation, and the role of technology in pizza delivery.
Every marketing leader asks, “How can we cut through the noise?” There are so many channels, so much data, and so many events that compete for audience attention – and that’s in a…
This post is from Martin Kihn, SVP Strategy, Salesforce Marketing Cloud. It’s part of our Moment Makers series, which takes a deep dive into how marketers use technology to build data-driven customer experiences…
This week’s Leading Through Change episode brings Chief Marketing Officer for Ethan Allen Interiors Rodney Hutton and author Maria Ross together to discuss the principles and practice of empathy in the workplace.