Commerce

Going International? 5 Tips to Expand Your Ecommerce Strategy

Entering new markets is a great way to increase your revenue and customer base. Follow our steps to achieve international commerce success.

An illustration of six people walking across a large map of the world: global commerce expansion.

Featured Voices

Ecommerce

Overwhelmed by Headless? 3 Steps to Implement It in Stages

Lauren Wallace

Break your headless commerce project into smaller phases for faster ROI and fewer headaches.

An illustration of a person touching an oversized image of a shopping cart on an oversized smartphone: ecommerce trends 2023

Customer Data Platform

3 Commerce Trends That Will Dominate 2023: Trailblazers Weigh In

Kristina Henry

Businesses are digging into social commerce, investing in marketplaces, and maximizing data to meet business goals.

Retail

Here’s How to Lower the Cost of Your Post-Holiday Retail Returns

Lauren Wallace

Returns are a friction point for customers and retailers alike, but you can turn every return into an opportunity by following these steps.

A woman wears a headset and works at a laptop, possibly impacting contact center revenue.

Direct-to-Consumer

Your Contact Center Can Earn Money for Your Company, Too

Amanda Hatker

Every contact center call is a cost for your business. With these practical steps, you can create efficiency and increase your contact center revenue.

Ecommerce

Your Payment Strategy Matters — Here’s How To Keep Shoppers All the Way To Checkout

Erin Dorshorst

Commerce teams should create a seamless checkout experience for customers. Follow our tips to win back abandoned carts and increase conversion rates.

Editors' Picks

1

How a B2B Snack Food Pioneer Tackled D2C Channels – And Won

Lidiane Jones
2

Small Business Ecommerce: How To Compete with Big Enterprise

Paula Griffin
3

3 Ways Inflation Is Changing Consumer Behavior

Caila Schwartz

An illustration showing two people working on computers, wearing VR headsets and looking at a hologram of a car.

Future of Work

What Does the Future of Commerce Look Like? Hint: Data Reigns Supreme

Lauren Wallace

The relationship with the customer is a top priority, even in uncertain economic times. Here’s how commerce leaders are using data to focus on the customer moving forward.