Deliver Results Quickly With These 5 Spring ’23 Innovations
Check out some of our favorite innovations from the Spring '23 release to help you get the most from Salesforce.
What Is Order Management — And Why Should You Care?
An order management system is the brains behind the scenes in the ordering and fulfillment journey. It can make or break your relationship with your customers.
3 Ways Banks Can Bridge The Growing Customer Expectation Gap
As customers now expect more personalized experiences, banks should be agile enough to sense and respond to those changes quickly.
Your Payment Strategy Matters — Here’s How To Keep Shoppers All the Way To Checkout
Commerce teams should create a seamless checkout experience for customers. Follow our tips to win back abandoned carts and increase conversion rates.
Shoppers Call the Shots in Retail Now, Our Holiday Results Show
Consumers want flexible return and fulfillment options — and will wait patiently for discounts.
If You’re Embracing Headless Commerce, Don’t Overlook Your Digital Storefront
A composable storefront is more flexible and scalable than ever. Here are some ways to get yours up and running while keeping costs down.
Here’s How to Lower the Cost of Your Post-Holiday Retail Returns
Returns are a friction point for customers and retailers alike, but you can turn every return into an opportunity by following these steps.
Your Contact Center Can Earn Money for Your Company, Too
Every contact center call is a cost for your business. With these practical steps, you can create efficiency and increase your contact center revenue.
How Commerce Leaders Can Cut Costs and Drive Revenue Now
Equip your customer service team with better data to drive memorable customer experiences; here’s how.
Crafting Great Personas Can Inspire Potential Customers to Say ‘Yes’
Doing your research to understand a prospect's business and pain points can help you deliver a strong vision for the future.
