Your customers deserve fast, personal service — here's how AI agents are delivering it.
The Experimentation Phase of AI Is Over. Here’s What Commerce Leaders Are Focusing on Now
Until recently, agentic AI in commerce has largely lived in the pilot phase. Businesses tested AI-powered agents for increasingly complex tasks, like generating product pages, drafting and localizing product descriptions at catalog scale,…
AI changes how software behaves, but it doesn't change what people need to trust it. Accessible design is the solution.
Are your customer records a mess? Check out these CRM tips and tricks for a more organized business.
Learn how to make AI more reliable for your business with these anti-hallucination strategies.
The most extraordinary things often begin in the most ordinary ways. A conversation. A question. An idea shared out loud that invites others in. Along the way, people offer new perspectives, give their…
The next generation of delivery leaders won’t be measured by how many people they manage. They’ll be measured by how well humans and agents work together. Mushfique has spent two and a half…
“Look around this room — this is what critical mass looks like.” Opening the Trailblazing Women Summit (TWS) 2026, Arundhati Bhattacharya, Chairperson and CEO of Salesforce India, reflected on how far corporate representation…
What if the only limit to what you could build was your own curiosity and not your ability to code? Across Salesforce, account executives, solutions engineers, and data specialists are doing exactly that.…
Every career has inflection points, conversations that change what you think is possible. Most don’t announce themselves. They show up as a casual coffee chat, an unexpected piece of feedback, or a question…
