Salesforce today announced that it has been recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Conversational AI Platforms — the company’s first time named in this report. Download a complimentary…
If your team is spending more time in your tools than connecting with customers, it’s time to see if you’ve officially outgrown your CRM. You don’t “outgrow” a customer relationship management (CRM) system…
Holiday retail planning used to follow a predictable playbook: Optimize the checkout funnel. Launch the campaigns. Stock the shelves. Brace for Cyber Week. But in today’s market, that playbook is obsolete. Data from…