
The Journey to Customer-Centricity With Customer 360
Here’s a quick recap of Customer 360 sessions from Connections '19 and info about everything you need to know about connecting experiences on Salesforce products and creating a reconciled profile with a Customer 360 ID.

Hooray for SFA! Salesforce Named a Leader in the Gartner SFA Magic Quadrant for the 13th Consecutive Year
We believe our position in the Leader quadrant reflects continued commitment to our core values of innovation and customer success. Learn why.

Quip for Customer 360 Summer ‘19 Release is Here!
In the Summer '19 release, Quip for Salesforce puts the power in admins' hands to set their team up to play fast, loose, yet disciplined enough to win the hearts and minds of their customers.

Quip Can Supercharge Your Organization’s Collaboration
To outperform competitors in the marketplace you need to be able to gather, process, and use data faster than others. Here's how to use Quip for faster collaboration.

Make a Splash With the Summer ‘19 Release
Here's everything you need to know to get ready for Salesforce's Summer '19 release.

This Trailblazer Uses CRM To Scale Lifelong Learning
Harvard's Corey Snow shares how he wants to use CRM to scale lifelong learning.

No CRM? 3 Places Your Sales Team Feels the Pain
A close look at your sales processes might reveal the pain your sales team goes through.

How Lee Brine and the Vimeo CRM Team Started an Email Program From Scratch
Learn how the Vimeo CRM team built a data warehouse and provide a holistic customer experience.

Quickly and Easily Prevent Duplicate Records
Duplicate records are a challenge faced by all companies on various levels and lead to bad data. As a success specialist, the first question I usually get from customers is, “How do I identify the existing duplicates in my system?” The second question is, “How do I clean up those existing

Introducing New Einstein Platform Services for Building AI-Powered CRM Apps
Today’s business users demand the same intelligent and predictive app experiences they are accustomed to in their personal lives. This has been part of the impetus for Salesforce Einstein, which brings advanced AI…