Customer Relationships

AdventHealth, a Salesforce customer, needed to find digital tools to provide the same level of whole-person care and connection as its in-person health system.

What type of foundation can CMOs lay down so their teams can create marketing and advertising magic in a challenging year?

When COVID-19 created unprecedented global demand for disinfectants, De Nora Water Technologies learned new ways to work with customers - and reach new ones.

Chief Growth Officer, PepsiCo Foods North America, Michael Lindsey, shares the secret behind snacking in the COVID age.

We’ve come a long way from panic-buying toilet paper. Customer expectations and sophisticated technology have transformed what retailers need to do to survive.

These five tips will help your business activate and connect with customers, employees, and community during a crisis.

Social networks like Facebook and Instagram are just one type of community, albeit one of the most recognizable ones on the web today.

Online alcohol sales quadrupled in April and became the fastest-growing category among consumer packaged goods.

Despite auto industry stagnation, Bentley Motors has been able to increase vehicle demand by 20% while getting closer to their customers.

Unique customer-centric content, flexible online retail, and personalized marketing messages quickly paid off for this audio brand during COVID.