Customer Relationships

Marc Benioff spoke with Lars Ulrich as part of our Leading Through Change event series about how he’s helping others via Metallica’s All Within My Hands Foundation.

Pack Health uses Health Cloud to increase their network and the number of individuals we support to reduce the strain on the healthcare system. Here's how they do it.

Plus More Insights From the Q1 Shopping Index

When the world is in turmoil, striking the right tone is key – you don't want to sound stuffy or uncaring – but a step too far in the other direction can come off as insensitive. Here is how to connect now from a Twitter expert.

Here is a round-up of Salesforce customers using their resources to help their communities, employees, and customers in times of need.

Retail is being impacted dramatically around the globe — read our detailed analysis regarding digital commerce in Q1 2020.

COVID-19 has changed the way we do sales forever. But companies are still buying. Here's how to keep up with the changing landscape.

Customer service is especially critical during this new time of normal. Learn how Lippert Components is supporting its RV customers from home and building stronger relationships through teamwork, soft skills, and agility.

In times of upheaval, middle managers are on the front lines. They see what’s happening on the ground with customers, suppliers, and partners and are often better equipped to spot opportunities.

By refining the way you use your content management system (CMS), you can add speed and agility to content workflows and keep your content current, all while your teams work remote.