Customer Stories

EVP and Chief Customer Experience Office Maria Martinez talks about how this hardware giant shed their skin.

Research shows that happier employees bring you happier customers and more revenue.

Disruption has good timing. Distance learning is in need of change.

Inspired by poverty as a teenager, Que Dallara, president and chief executive officer of Honeywell Connected Enterprise, launched her first business: a three-room classroom that took over her family home. She tells Bill…

It's time to make the right connections with customers.

Read how a small business owner in Dallas created a customer portal to deliver personalized digital experiences many big companies would envy.

The move from retailer to social venture was profitable in several ways.

Paladina Health, a Colorado-based health care company, can spend six months to a year setting up a new client. The recent COVID-19 pandemic shrunk the company’s sales cycle and onboarding timeline. To address this reality, they had to throw out their typical playbook.

Here’s how financial technology company MX built a custom app in one weekend, partnered directly with the SBA, and processed over $5 billion in small business loans for the Paycheck Protection Program (PPP).

Calavo Growers had long used spreadsheets to track opportunities with customers. With the move to remote working came a greater need for visibility and accountability to ensure smooth operations and better customer experience.