Data is the foundation of AI, and for CIOs, the real challenge—and opportunity—lies in harnessing unstructured data.
This glossary of data terms will help everyone in your company understand the power of real-time, actionable data in the age of generative AI.
We built Data Cloud to get a unified view of the customer journey, and now it powers our apps, flows, and agents. Here’s what we learned along the way.
We implemented Data Cloud to deliver a clearer picture of the customer journey. Here's how it's paying off — and how it's powering our AI agents.
Find out how a well-planned use case workshop can help you make the most of Agentforce. Here are the questions we use to guide our customers.
Datablazers work to make better decisions with unified data, deliver next-level customer experiences, and spark innovation.
Discover how to set measurable goals, create innovative use cases, evaluate necessary data, and track your success.
Learn how a customer data platform can collect, harmonize, and activate your data for unprecedented insight into your customers and campaigns.
Turn customer interactions into insights that help your business improve with service intelligence.
