Agentforce You Had Me at Hello: Design Better Greetings in Agentforce Builder Palash Dubey February 26, 2026 Williams Sonoma wanted a branded welcome message but hit an 800-character limit. Here's how we solved it – and you can, too. Admins Developers Design Admins Agentforce Builder is Now Easier to Use – No Coding Required Jon N. Moore Evan Tank January 15, 2026 People expect to interact with AI in a natural way. We designed the builder to enable you to describe the type of agent you want in plain language. Admins Agentforce Agentic AI Careers Reimagining the Role of UX Researchers as Architects of Human-AI Collaboration Britta Fiore-Gartland January 8, 2026 Understanding the gaps and alignments between human needs and technical feasibility is exactly where research is critical in the agentic era. AI Research Careers Design Data Cloud Blog GRL: The ‘Precision Filter’ You Didn’t Know Your CDP Was Missing Rekha Ayothi January 6, 2026 Move beyond basic segmentation. Discover how Salesforce Data 360’s GRL (Group, Rank, and Limit) moves you beyond basic inclusion/exclusion criteria to target the best-of-the-best customers—driving higher ROI without complex SQL queries. Sales Marketing C-Suite Agentforce 2025 in Review: Design is How AI Finds Meaning Hsiao-Ching Chou December 17, 2025 From experience architecture to ontology to context engineering, the decisions that affect usability and adoption are rooted in design. Conversation Design Agentic AI Agentforce Small Business How to Design a Framework to Structure Your Project Caylin White Nic Dimond December 17, 2025 Learn to build a design framework that keeps your project organized and on track. Design Small Business Startups Agentic AI Why Good Context Engineering is About Good Design Shelby Hubick December 5, 2025 Building AI that’s intuitive, collaborative, and trustworthy requires shaping everything a system knows. Asking the right design questions is key. Agentic AI Architects Design Agentic AI Designing AI for Collaboration: The Future of Work is Multiplayer 3 authors December 5, 2025 Understanding the patterns of human teamwork can help you design AI systems that support the way people work together. Developers Agentic AI Architects Small Business A Quick Introduction to User Experience (UX) Caylin White November 26, 2025 Learn the ins and outs of user experience, and how it can make your UX better. Startups Design Small Business Agentic AI How Conversation Design Differs from Conversational UI Niki Bamford Nic Dimond November 19, 2025 Understanding how both concepts come together can help you create better AI experiences. Conversation Design Agentic AI Design
Agentforce You Had Me at Hello: Design Better Greetings in Agentforce Builder Palash Dubey February 26, 2026 Williams Sonoma wanted a branded welcome message but hit an 800-character limit. Here's how we solved it – and you can, too. Admins Developers Design
Admins Agentforce Builder is Now Easier to Use – No Coding Required Jon N. Moore Evan Tank January 15, 2026 People expect to interact with AI in a natural way. We designed the builder to enable you to describe the type of agent you want in plain language. Admins Agentforce Agentic AI
Careers Reimagining the Role of UX Researchers as Architects of Human-AI Collaboration Britta Fiore-Gartland January 8, 2026 Understanding the gaps and alignments between human needs and technical feasibility is exactly where research is critical in the agentic era. AI Research Careers Design
Data Cloud Blog GRL: The ‘Precision Filter’ You Didn’t Know Your CDP Was Missing Rekha Ayothi January 6, 2026 Move beyond basic segmentation. Discover how Salesforce Data 360’s GRL (Group, Rank, and Limit) moves you beyond basic inclusion/exclusion criteria to target the best-of-the-best customers—driving higher ROI without complex SQL queries. Sales Marketing C-Suite
Agentforce 2025 in Review: Design is How AI Finds Meaning Hsiao-Ching Chou December 17, 2025 From experience architecture to ontology to context engineering, the decisions that affect usability and adoption are rooted in design. Conversation Design Agentic AI Agentforce
Small Business How to Design a Framework to Structure Your Project Caylin White Nic Dimond December 17, 2025 Learn to build a design framework that keeps your project organized and on track. Design Small Business Startups
Agentic AI Why Good Context Engineering is About Good Design Shelby Hubick December 5, 2025 Building AI that’s intuitive, collaborative, and trustworthy requires shaping everything a system knows. Asking the right design questions is key. Agentic AI Architects Design
Agentic AI Designing AI for Collaboration: The Future of Work is Multiplayer 3 authors December 5, 2025 Understanding the patterns of human teamwork can help you design AI systems that support the way people work together. Developers Agentic AI Architects
Small Business A Quick Introduction to User Experience (UX) Caylin White November 26, 2025 Learn the ins and outs of user experience, and how it can make your UX better. Startups Design Small Business
Agentic AI How Conversation Design Differs from Conversational UI Niki Bamford Nic Dimond November 19, 2025 Understanding how both concepts come together can help you create better AI experiences. Conversation Design Agentic AI Design