700 Million Gifts Risk Not Arriving on Time This Holiday Season
How retailers can prepare for last-mile fulfillment.
Give Yourself the Gift of More Opened Emails This Holiday Season
Tips and takeaways for retail marketers on how Marketing Cloud tools can help them engage customers and maximize their resources during the holiday email marketing, high-peak season.
Cyber Monday Results: Still the Top U.S. Digital Shopping Day With the Best Deals as Global Revenue Grows to $8B
Brands and retailers have a lot to be grateful for this Cyber Week. Check out the Cyber Monday results to learn why.
Black Friday Results: U.S. Digital Revenue Hits Record High of $7.2B and Big Discounts Reign
We saw the biggest U.S. Black Friday yet, as shoppers proved buying confidence is strong despite market noise. See the Black Friday results.
Thanksgiving Results: Brands and Retailers Get Creative, U.S. Digital Sales Grow 17%, Mobile Soars to 60%
Here are the top holiday trends and holiday insights we saw on Thanksgiving and the days leading up to Cyber Week.
2019 Holiday Readiness Partner Edition: How to Differentiate This Holiday Season
The top ways that retailers can differentiate from competitors this holiday season are, unsurprisingly, related to personalization — and how it pays off.
2019 Holiday Readiness: How to Resolve More Service Cases During Peak Holiday
How do you prep for the influx of customer service cases during the holidays? Here’s how to use customer service as a way to build loyalty long after the presents are unwrapped.
2019 Holiday Readiness Partner Edition: How to Solve Top Customer Pain Points
We surveyed some of our Salesforce Consulting Partners to better understand top customer pain points they consistently see during the holiday season and how you can solve them.
2019 Holiday Readiness: How to Get Your Site Performance Holiday-Ready
We’ve outlined how to get your site ready to ensure a smooth performance through the holiday shopping season and beyond.
Every Day Is Black Friday
Imagine what would happen if you created a market moment to increase desire for your brand — on your terms rather than someone else’s. Let's make every day Black Friday.