Consumer Goods What Is Key Account Management — and How Does It Help You Grow? Hilary Englert May 9, 2024 From building trust to optimizing promotions, key account management is the foundation for building and growing your brand. Sales Leader Forecasting Sales Strategy Sales How to Motivate Sales Managers with a Thoughtful Compensation Strategy Jeffrey Steen May 9, 2024 Learn how a role-specific commission plan can help you unlock sales manager motivation. Communications Sales Employee Experience Communications Business Support Systems Are the Key to an AI-Powered Sales Future Dirk Grote May 6, 2024 Learn how business support systems with AI capabilities help communications service providers transform their sales teams. Communications Customer 360 Agentforce Sales Commerce What Is Conversion Rate Optimization (CRO)? 5 Tips to Get Started Lauren Wallace May 3, 2024 Kickstart your ecommerce conversion rate optimization with these best practices. AI Commerce Customer Experience Small Business How To Write a Business Plan in 9 Steps Salesforce Staff May 3, 2024 Write your business plan with this step by step guide and take your idea into reality. Financial Services C-Suite Small Business Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Slack Integration MuleSoft AI Meet the Trailblazing Women of AI at Salesforce Kathy Baxter April 23, 2024 In celebration of Women’s History Month, the Salesforce Women’s Network hosted its inaugural Women in AI Day event in San Francisco. AI Research Education Machine Learning Retail Retailers See Shoppers Saving for Big Moments Later This Year Caila Schwartz April 23, 2024 With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023. Retail Commerce ECommerce Service 3 Ways to Improve Your Field Service Sustainability Now Sabina Anand April 19, 2024 Here’s how to protect the Earth – and save on costs – with route optimization, intelligent asset management, AI, and remote assistance. Serviceblazer Agentforce Field Service Travel, Transportation, and Hospitality Communications 4 AI Features Telecoms Can Implement Now to Level Up Customer Service Jonathan Phillips April 18, 2024 Implementing intelligence to improve service may seem like a heavy lift, but there are quick-and-easy solutions available now. Communications Service AI
Consumer Goods What Is Key Account Management — and How Does It Help You Grow? Hilary Englert May 9, 2024 From building trust to optimizing promotions, key account management is the foundation for building and growing your brand. Sales Leader Forecasting Sales Strategy
Sales How to Motivate Sales Managers with a Thoughtful Compensation Strategy Jeffrey Steen May 9, 2024 Learn how a role-specific commission plan can help you unlock sales manager motivation. Communications Sales Employee Experience
Communications Business Support Systems Are the Key to an AI-Powered Sales Future Dirk Grote May 6, 2024 Learn how business support systems with AI capabilities help communications service providers transform their sales teams. Communications Customer 360 Agentforce Sales
Commerce What Is Conversion Rate Optimization (CRO)? 5 Tips to Get Started Lauren Wallace May 3, 2024 Kickstart your ecommerce conversion rate optimization with these best practices. AI Commerce Customer Experience
Small Business How To Write a Business Plan in 9 Steps Salesforce Staff May 3, 2024 Write your business plan with this step by step guide and take your idea into reality. Financial Services C-Suite Small Business
Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Slack Integration MuleSoft
AI Meet the Trailblazing Women of AI at Salesforce Kathy Baxter April 23, 2024 In celebration of Women’s History Month, the Salesforce Women’s Network hosted its inaugural Women in AI Day event in San Francisco. AI Research Education Machine Learning
Retail Retailers See Shoppers Saving for Big Moments Later This Year Caila Schwartz April 23, 2024 With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023. Retail Commerce ECommerce
Service 3 Ways to Improve Your Field Service Sustainability Now Sabina Anand April 19, 2024 Here’s how to protect the Earth – and save on costs – with route optimization, intelligent asset management, AI, and remote assistance. Serviceblazer Agentforce Field Service Travel, Transportation, and Hospitality
Communications 4 AI Features Telecoms Can Implement Now to Level Up Customer Service Jonathan Phillips April 18, 2024 Implementing intelligence to improve service may seem like a heavy lift, but there are quick-and-easy solutions available now. Communications Service AI