Sales How to Motivate Sales Managers with a Thoughtful Compensation Strategy Jeffrey Steen May 9, 2024 Learn how a role-specific commission plan can help you unlock sales manager motivation. Communications Sales Employee Experience Communications Business Support Systems Are the Key to an AI-Powered Sales Future Dirk Grote May 6, 2024 Learn how business support systems with AI capabilities help communications service providers transform their sales teams. Communications Customer 360 Agentforce Sales Commerce What Is Conversion Rate Optimization (CRO)? 5 Tips to Get Started Lauren Wallace May 3, 2024 Kickstart your ecommerce conversion rate optimization with these best practices. AI Commerce Customer Experience Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Integration Retail Salesforce Platform AI Meet the Trailblazing Women of AI at Salesforce Kathy Baxter April 23, 2024 In celebration of Women’s History Month, the Salesforce Women’s Network hosted its inaugural Women in AI Day event in San Francisco. Equality AI Research Education Retail Retailers See Shoppers Saving for Big Moments Later This Year Caila Schwartz April 23, 2024 With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023. Data Analyst Retail Insights ECommerce Service 3 Ways to Improve Your Field Service Sustainability Now Sabina Anand April 19, 2024 Here’s how to protect the Earth – and save on costs – with route optimization, intelligent asset management, AI, and remote assistance. Agentforce Field Service Agentforce Service AI Communications 4 AI Features Telecoms Can Implement Now to Level Up Customer Service Jonathan Phillips April 18, 2024 Implementing intelligence to improve service may seem like a heavy lift, but there are quick-and-easy solutions available now. Agentforce AI Communications Media Combat Streaming Services Subscription Churn Like a Pro with Data and AI Alp Pekkocak April 12, 2024 Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line. Media Agentforce Sales AI Public Sector 3 Ways AI Can Help Governments Regain Trust With Their Constituents Mia Jordan April 11, 2024 Agencies can take advantage of technology like AI to improve service delivery, gain efficiencies, and earn trust. Agentforce AI Generative AI
Sales How to Motivate Sales Managers with a Thoughtful Compensation Strategy Jeffrey Steen May 9, 2024 Learn how a role-specific commission plan can help you unlock sales manager motivation. Communications Sales Employee Experience
Communications Business Support Systems Are the Key to an AI-Powered Sales Future Dirk Grote May 6, 2024 Learn how business support systems with AI capabilities help communications service providers transform their sales teams. Communications Customer 360 Agentforce Sales
Commerce What Is Conversion Rate Optimization (CRO)? 5 Tips to Get Started Lauren Wallace May 3, 2024 Kickstart your ecommerce conversion rate optimization with these best practices. AI Commerce Customer Experience
Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Integration Retail Salesforce Platform
AI Meet the Trailblazing Women of AI at Salesforce Kathy Baxter April 23, 2024 In celebration of Women’s History Month, the Salesforce Women’s Network hosted its inaugural Women in AI Day event in San Francisco. Equality AI Research Education
Retail Retailers See Shoppers Saving for Big Moments Later This Year Caila Schwartz April 23, 2024 With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023. Data Analyst Retail Insights ECommerce
Service 3 Ways to Improve Your Field Service Sustainability Now Sabina Anand April 19, 2024 Here’s how to protect the Earth – and save on costs – with route optimization, intelligent asset management, AI, and remote assistance. Agentforce Field Service Agentforce Service AI
Communications 4 AI Features Telecoms Can Implement Now to Level Up Customer Service Jonathan Phillips April 18, 2024 Implementing intelligence to improve service may seem like a heavy lift, but there are quick-and-easy solutions available now. Agentforce AI Communications
Media Combat Streaming Services Subscription Churn Like a Pro with Data and AI Alp Pekkocak April 12, 2024 Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line. Media Agentforce Sales AI
Public Sector 3 Ways AI Can Help Governments Regain Trust With Their Constituents Mia Jordan April 11, 2024 Agencies can take advantage of technology like AI to improve service delivery, gain efficiencies, and earn trust. Agentforce AI Generative AI