Organizations are building AI and data into their nonprofit CRM strategies to scale impact and better serve partners, donors, and clients. Here’s how it works.
Luxury retailers are building engaged, exclusive communities of younger customers with Web3 technology and NFTs. What can the greater retail industry learn?
Governments across the globe are instituting regulatory requirements that, while critical to protecting data privacy, can create costly and time-consuming challenges.
Pediatric care is perhaps one of the most sensitive areas of healthcare. Unlike with adult care, clinicians often communicate and receive information second hand from a patient’s parent or guardian. This unique situation…
People expect government services to have the same ease of use as the big brands they know and love. What does this mean for the public sector customer experience?
The education industry is navigating global uncertainties and education-specific issues such as the need to improve enrollment and graduation rates, develop new strategies for staff recruitment and retention, and deliver on higher student…