Your technology team needs to do all they can to leverage existing Salesforce products to improve the customer experience and retain customers. Here’s how they can accomplish this now.
Best practices we've seen healthcare providers, payers, and government agencies take to facilitate interoperability. Here's how companies can accelerate interoperability and coordinate an effective global response to COVID-19.
IT Visionaries Podcast on Protecting and Empowering your Employees, Customers, and Communities During Times of Crisis featuring Sarah Franklin (Salesforce) and Julie Cullivan (Forescout Technologies).
Our employees have created a free AppExchange app to help with business continuity. The Salesforce Labs Crisis Response app gives customers a central hub to manage crisis situations. Learn more.
Establish a data-driven culture with a beginner’s mindset. Here are two tips to apply now to make the most of your current data strategies.
Data silos create inconsistent information, an inability to grow or scale processes, and redundancies between departments. They create myriad problems for organizations, and nearly every industry feels the pain.
Find new ways to not only reimagine how to work, but put in place tools and practices that keep everyone working together, wherever they might be. Here are some things we're doing.
CPQ stands for configure, price, quote is an extension of your customer relationship management platform (CRM) and makes the sales process easier, faster, and more organized.
Find out what machine learning is and how this revolutionary technology’s capabilities are transforming business processes and applications.
AI-augmented analytics can help you predict what might happen in the future and getting actionable recommendations on what you could do about it now. Here are tips for getting started.
