Salesforce Care Small Business Grants Supports SMBs
We announce Salesforce Care Small Business Grants to help small businesses get the resources they need during this challenging time.
Weekly Digest: Businesses in Crisis Are Stepping Up
From new work-from-home environments to shifting global economics to formerly unthinkable news, there's no question that we’re coping with a lot right now. Here are some of the latest stories from the blog that we hope you'll find helpful.
Award-Winning Comedian Trevor Noah: How Humor Helps Us Lead in Times Like These
As part of our B-Well Series, Trevor Noah catches up with Salesforce Senior Vice President of Employee Marketing and Engagement Jody Kohner to discuss how humor helps us lead in times like these.
How a Coffee Shop Continues Serving Customers From Home
The founders of Bitty and Beau’s make accommodations for employees and stay connected to customers in new ways.
A CTO’s Perspective on Navigating Through Hard Times [Podcast]
IT Visionaries Podcast on Protecting and Empowering your Employees, Customers, and Communities During Times of Crisis featuring Sarah Franklin (Salesforce) and Julie Cullivan (Forescout Technologies).
Lessons From Moving 2,800 Support Engineers to Work From Home
Salesforce customer support spans the globe in 12 countries, supporting customers in 11 languages. In response to the coronavirus pandemic, here's how we moved service teams to work from home.
Pioneering Psychiatrist Kim Norman’s Advice to Help Children During This Pandemic
UCSF psychiatrist and professor Dr. Kim Norman provides advice for navigating the additional time many of us are experiencing with our families right now.
Experience This Meditation With Renowned Buddhist Practitioner Jack Kornfield
Renowned Buddhist meditation practitioner and author Jack Kornfield leads a video session on mindfulness and resilience through crisis.
How to Adjust Your AI Strategy to Address Volatility in a Time of Crisis
In the face of COVID-19, we’ve changed how we interact with friends, families, colleagues — and businesses. As our behavior has shifted, so has the data connected with it. Now your models may be producing atypical results. Here’s what you need to know to make sure your AI predictions support your customers now.
How to Update Your Site Faster in Times of Crisis: 5 Tips
By refining the way you use your content management system (CMS), you can add speed and agility to content workflows and keep your content current, all while your teams work remote.