Marketing 4 Ways To Take Your Digital Experience From Good To Great Anna Rosenman March 17, 2021 Nearly all companies have a digital presence, and many are quite good. But in 2021, good doesn't cut it. Customer Experience Service Marketing Digital Transformation How Personalized Data Helps CMOs Drive Marketing Performance Emily Fultz March 9, 2021 Less than a third of global marketing leaders were satisfied with their ability to measure ROI last year. How is 2021 flipping the script? Personalization Digital Transformation Marketing Cloud Marketing How Lyft Used an Account-Based Marketing Strategy To Help Essential Workers Jenifer Ho February 26, 2021 Lyft’s account-based marketing (ABM) strategy helped them pivot their business to support essential workers. Business as a Platform for Change Travel, Transportation, and Hospitality Providers Marketing What’s New in the January 2021 Marketing Cloud Release Sara Vickerman February 23, 2021 These eight new features will help your team get more personal with customers and ignite more informed, actionable insights. Customer 360 Marketing Cloud IT Leading Through Change How the Estée Lauder Companies Started Selling Its 29 Brands From Home and Across the Globe Karen Solomon February 2, 2021 Sales of eyeshadow and mascara - anything above the mask line - got a makeover in the wake of COVID-19. Retail Marketing Cloud Service Cloud Marketing How AI Is Helping adidas Boost Its Personalized Email Marketing Game Armita Peymandoust January 28, 2021 See how adidas uses personalized email marketing to help millions of global customers receive content and offers that match their interests. Customer 360 Marketing Cloud Marketing Marketing 4 Digital 360 Myths Busted – and How You Can Smooth Friction for Your Online Customers Isaac Payne January 20, 2021 You don’t need your own sales team, but you do need more than just technology. Bonus: the difference between Customer 360 and Digital 360 explained. Digital 360 ECommerce Data Marketing Identifying Potential High-Revenue Partners Was the First Step in This Advertiser’s Account-Based Marketing (ABM) Strategy Mandy Febus January 19, 2021 See how Valpak, the coupon advertiser, increased sales with a directed “market of one” strategy. Sales Sales Representative Personalization Marketing PepsiCo Launched Two Consumer Ecommerce Sites in 30 Days — Here’s What We Can Learn From It Martin Kihn January 14, 2021 With Americans stuck at home and relying on digital channels to buy staple products, PepsiCo leaned on its solid digital foundation, analytics and data to launch two direct-to-consumer ecommerce sites in one month. Commerce Personalization ECommerce Marketing 3 Things CMOs Can Do Now To Build a Bridge To the Future Laurent Ezekiel January 6, 2021 What type of foundation can CMOs lay down so their teams can create marketing and advertising magic in a challenging year? Customer Experience Marketing CMO
Marketing 4 Ways To Take Your Digital Experience From Good To Great Anna Rosenman March 17, 2021 Nearly all companies have a digital presence, and many are quite good. But in 2021, good doesn't cut it. Customer Experience Service Marketing
Digital Transformation How Personalized Data Helps CMOs Drive Marketing Performance Emily Fultz March 9, 2021 Less than a third of global marketing leaders were satisfied with their ability to measure ROI last year. How is 2021 flipping the script? Personalization Digital Transformation Marketing Cloud
Marketing How Lyft Used an Account-Based Marketing Strategy To Help Essential Workers Jenifer Ho February 26, 2021 Lyft’s account-based marketing (ABM) strategy helped them pivot their business to support essential workers. Business as a Platform for Change Travel, Transportation, and Hospitality Providers
Marketing What’s New in the January 2021 Marketing Cloud Release Sara Vickerman February 23, 2021 These eight new features will help your team get more personal with customers and ignite more informed, actionable insights. Customer 360 Marketing Cloud IT
Leading Through Change How the Estée Lauder Companies Started Selling Its 29 Brands From Home and Across the Globe Karen Solomon February 2, 2021 Sales of eyeshadow and mascara - anything above the mask line - got a makeover in the wake of COVID-19. Retail Marketing Cloud Service Cloud
Marketing How AI Is Helping adidas Boost Its Personalized Email Marketing Game Armita Peymandoust January 28, 2021 See how adidas uses personalized email marketing to help millions of global customers receive content and offers that match their interests. Customer 360 Marketing Cloud Marketing
Marketing 4 Digital 360 Myths Busted – and How You Can Smooth Friction for Your Online Customers Isaac Payne January 20, 2021 You don’t need your own sales team, but you do need more than just technology. Bonus: the difference between Customer 360 and Digital 360 explained. Digital 360 ECommerce Data
Marketing Identifying Potential High-Revenue Partners Was the First Step in This Advertiser’s Account-Based Marketing (ABM) Strategy Mandy Febus January 19, 2021 See how Valpak, the coupon advertiser, increased sales with a directed “market of one” strategy. Sales Sales Representative Personalization
Marketing PepsiCo Launched Two Consumer Ecommerce Sites in 30 Days — Here’s What We Can Learn From It Martin Kihn January 14, 2021 With Americans stuck at home and relying on digital channels to buy staple products, PepsiCo leaned on its solid digital foundation, analytics and data to launch two direct-to-consumer ecommerce sites in one month. Commerce Personalization ECommerce
Marketing 3 Things CMOs Can Do Now To Build a Bridge To the Future Laurent Ezekiel January 6, 2021 What type of foundation can CMOs lay down so their teams can create marketing and advertising magic in a challenging year? Customer Experience Marketing CMO