Nonprofit What is a CRM for Nonprofits? Salesforce Staff June 26, 2024 Many nonprofits rely on CRM technology to manage relationships with donors, volunteers, and supporters. Here's how it works. Customer Relationships Nonprofit CRM Salesforce Certifications Salesforce Certification Prep: 4 Ways to Get Ready to Get Certified Sophie Westbrook June 25, 2024 Start the new year with some new skills. Check out Tableau, MuleSoft, and more! Developers Salesforce Culture Salesforce Certifications IT How To Solve the Top 3 Problems Slowing Down AI for IT Amber Aragon June 5, 2024 Spending is up, but integration is down. See how to flip the equation and make the most of your AI for IT. Data Cloud CEO CIO Communications Wholesale Telecom Sales is Getting More Complex. Here’s How AI Can Help You Keep Up Jasmina Misljencevic May 31, 2024 An evolving telecom wholesale landscape has led to expanded offerings for sales teams, making technology critical to optimizing complex processes. Communications Sales AI Salesforce Learning Who Are the Salesforce Characters? Get to Know Astro, Codey, and Friends Domenique Sillett Buxton May 29, 2024 Characters make technology fun and friendly, and inspire our users to blaze new trails with Salesforce. Data Activation Trailblazer Community Developers Service What Is an Omnichannel Contact Center? Everything You Need To Know Joyce Leung May 15, 2024 Your service operations set up has a direct impact on customer experience. Here’s why an omnichannel contact center is best. Data Cloud Agentforce Sales Agentforce Service Communications Business Support Systems Are the Key to an AI-Powered Sales Future Dirk Grote May 6, 2024 Learn how business support systems with AI capabilities help communications service providers transform their sales teams. Communications Customer 360 Agentforce Sales Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Retail Salesforce Platform Slack Data What Is Data Cloud? Salesforce Staff April 24, 2024 Unlock trapped data with Data Cloud, the only data platform native to the world’s #1 AI CRM. Customer 360 Salesforce Platform Data Cloud Marketing What Is Zero Copy? (and How It Works) Martin Kihn April 24, 2024 How can a customer data platform complement your data warehouse? By providing instant access to data without a lift-and-shift. Data Cloud Marketing Customer Data Platform
Nonprofit What is a CRM for Nonprofits? Salesforce Staff June 26, 2024 Many nonprofits rely on CRM technology to manage relationships with donors, volunteers, and supporters. Here's how it works. Customer Relationships Nonprofit CRM
Salesforce Certifications Salesforce Certification Prep: 4 Ways to Get Ready to Get Certified Sophie Westbrook June 25, 2024 Start the new year with some new skills. Check out Tableau, MuleSoft, and more! Developers Salesforce Culture Salesforce Certifications
IT How To Solve the Top 3 Problems Slowing Down AI for IT Amber Aragon June 5, 2024 Spending is up, but integration is down. See how to flip the equation and make the most of your AI for IT. Data Cloud CEO CIO
Communications Wholesale Telecom Sales is Getting More Complex. Here’s How AI Can Help You Keep Up Jasmina Misljencevic May 31, 2024 An evolving telecom wholesale landscape has led to expanded offerings for sales teams, making technology critical to optimizing complex processes. Communications Sales AI
Salesforce Learning Who Are the Salesforce Characters? Get to Know Astro, Codey, and Friends Domenique Sillett Buxton May 29, 2024 Characters make technology fun and friendly, and inspire our users to blaze new trails with Salesforce. Data Activation Trailblazer Community Developers
Service What Is an Omnichannel Contact Center? Everything You Need To Know Joyce Leung May 15, 2024 Your service operations set up has a direct impact on customer experience. Here’s why an omnichannel contact center is best. Data Cloud Agentforce Sales Agentforce Service
Communications Business Support Systems Are the Key to an AI-Powered Sales Future Dirk Grote May 6, 2024 Learn how business support systems with AI capabilities help communications service providers transform their sales teams. Communications Customer 360 Agentforce Sales
Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Retail Salesforce Platform Slack
Data What Is Data Cloud? Salesforce Staff April 24, 2024 Unlock trapped data with Data Cloud, the only data platform native to the world’s #1 AI CRM. Customer 360 Salesforce Platform Data Cloud
Marketing What Is Zero Copy? (and How It Works) Martin Kihn April 24, 2024 How can a customer data platform complement your data warehouse? By providing instant access to data without a lift-and-shift. Data Cloud Marketing Customer Data Platform