
Announcing the Community Impact Report 2022
Today, we’re excited to announce the release of the Community Impact Report 2022. In our fifth annual report, we highlight how our customers are using the resources provided by Salesforce.org and our partners…

6 Reasons to Attend the 20th Annual Dreamforce This September
Have you heard the news? Dreamforce 2022 — primed to be our most impactful Dreamforce ever — will return to San Francisco from September 20 through September 22, bringing the entire Salesforce community…

5 Myths That Are Sabotaging Your Major Gift Strategy
A senior executive at JP Morgan once told me that they are not a bank, they are a tech company that does banking. This digital-first mindset embraces the central role that technology plays…

6 Ways Nonprofits Can Drive Innovation for the Future
Recently, I was honored to be a guest on the We Are For Good podcast, where nonprofit leaders, advocates, and philanthropists share their innovative ideas and lessons learned. I had a fantastic conversation…

Introducing a New Community-Built Application Supported by Salesforce.org Commons
It’s easy to see how technology is evolving at an increasingly fast rate. With that evolution comes the need for organizations to have a deep understanding of how the landscape is changing and…

7 Nonprofits Leading the Fight Against Human Trafficking
*This post was originally published on 7/28/17. It was updated on 8/17/2022 for National Nonprofit Day. Salesforce.org is humbled to partner with nonprofits around the world to bring awareness to World Day Against…

The Importance of a CRM Vision and Strategy
This post was originally published on 7/11/2016 and updated on 8/12/2022. While the need for a constituent relationship management (CRM) system and an overall CRM vision has become clear, many organizations have struggled…

What is a Donor Management System?
This post was originally published on 7/29/2019 and updated on 8/11/2022. Picture this: you’re the executive director of a small but fast-growing arts and culture nonprofit organization. Things are going well! In fact,…

What is a CRM for Nonprofits and Education Institutions?
A CRM is customer relationship management technology that helps nonprofits, educational institutions, and businesses manage their relationships with current and prospective constituents, students, and customers. A CRM gives organizations the tools to streamline…

Introducing The Grant Content Kit from Salesforce.org Impact Labs
Climate change is one of the most pressing issues of our time. The urgency around our climate is high, and the rallying cry is clear: We have to act. Now. We responded by…