
Too Many Sales Tools? Here Are 4 Steps To Reduce Tech Bloat
Two-thirds of sales reps are overwhelmed by a plethora of tools, but moving to an all-in-one tool can save the day.

How You Can Build Customer Loyalty with Conversational Marketing
See how brands are meeting customers where they already spend much of their time, on apps like WhatsApp, making it easier to respond in real time and quickly meet their needs.

6 Strategic Design Tips for Converting Your Pitch into a Microsite
An Experience Cloud microsite can keep essential info accessible and help your teams build better relationships with your customers.

3 Things Marketers Can Do Faster With Generative AI
Generative AI is transforming marketing, helping marketers be more efficient. Here’s how this technology can help you focus on innovation instead of getting bogged down with repetitive tasks.

Your 5-Minute Guide to Salesforce Connections 2023
The June 7-8 event for marketing and commerce professionals focuses on how to make meaningful moments for customers. Here’s a guide for what to watch for in person and on Salesforce+.

What Does Generative AI Mean for the Future of Chatbot Design?
If you're wondering whether to make AI more human, the answer may not be what you'd expect.

What Does Salesforce Do?
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.

4 Tips to Turn Your Website Visitors into Customers
Getting traffic to your site is crucial. But delivering what visitors need and getting them to come back is even more important. Here’s how to do that.

What Is Product-Led Growth? Let Your Customers Tell The Story
The customer experience with your product is the most powerful marketing tool you have. Here’s how you can get started with product-led growth and build customer loyalty.

What Is a Unified Customer Profile?
When companies don’t have a single record of customer activity, interactions are impersonal, disjointed, outdated and, often, just plain annoying. Here's how to avoid that.