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Learn in-demand AI skills that are transforming industries, join a global community for support, and make more impact in your role.
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![[Illustration] A woman uses social media for customer service.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2025/06/social-media-customer-service-1500x844-1.jpg?w=889)
A straight-forward guide to social media customer service for the professionals looking to help customers on new channels.
With support for MCP and A2A protocols as part of Agentforce 3, AI agents will now be able to integrate with tools, systems, and other agents securely and at scale.
What it really means to start working with AI — less about replacement, more about reimagining teamwork.
User behavior in search is shifting thanks to AI. Learn how to stay visible with these tips for the future of SEO.
Learn how a unified platform makes backing up multiple SaaS applications easier and more secure.
Your honest insights are reshaping how we support, communicate, and invest in our Salesforce community — together, we're building a stronger future.
