Sales What Is a Sales Quota? Types, Examples & How To Set Goals Lori Richardson October 19, 2023 Learn how to set ambitious – but attainable – quotas to keep your sales reps motivated and on track to sales targets. Agentforce Sales C-Suite Sales Marketing How Demand Generation Marketing Helps You Win Over Customers Nick Feldman October 18, 2023 The competition is fierce and customers are choosy. Learn how you can connect with your audience and turn potential prospects into customers. Customer Relationships Agentforce Marketing CMO Data Data-Driven Companies Perform Better by Almost Every Metric — And Get More Out of AI Candra McRae October 17, 2023 It's time to give everyone in your organization the know-how to use data to make better decisions. Your business depends on it. AI Analytics C-Suite Service 5-Star Reviews or Customer Rants: Why Your Contact Center CRM Matters Zoe Sitrin October 17, 2023 Customer service expectations continue to rise. See how implementing effective CRM software can help you deliver for your customers. Customer Relationships Agentforce Service Service Financial Services Article Automated Onboarding is Now Easier With AI Cody McKinney October 16, 2023 Automated onboarding for wealth firms reduces annoying pain points and significantly improves the experience for both advisors and clients. Financial Services Agentforce Financial Services IT AI How To Unlock the Power of Generative AI Without Building Your Own LLM Christophe Coenraets October 12, 2023 Large language models are the foundation for today's groundbreaking AI applications. Instead of training an LLM on a massive dataset, save time by using an existing model with smart prompts grounded in your data. Here’s how. Generative AI Data AI Service The 8 Metrics That Matter in Field Service — and How You Can Improve Them Taksina Eammano October 11, 2023 If you’re not seeing the kind of performance you want, or if you’re looking to improve efficiency, keep an eye on these important metrics. Agentforce Service Service Analytics Communications 4 AI Trends To Watch for in Telecom Jonathan Phillips October 11, 2023 Staying on top of communication trends can - and will - help your telecom company earn profitable growth. Spoiler alert: AI is your ace in the hole. AI Communications Customer Experience Sales Warning: Don’t Have Your Discovery Call Without Reading This First Marcus Chan October 11, 2023 A discovery call is more than a list of questions to check off. It’s your chance to uncover a pressing pain that only you can solve. Agentforce Sales Sales Leadership IT IT Leaders, Here’s How to Use AI to Delight Your Customers Vala Afshar October 10, 2023 Learn how to become a customer company through IT and AI implementation to create seamless customer experiences. Developers IT Service
Sales What Is a Sales Quota? Types, Examples & How To Set Goals Lori Richardson October 19, 2023 Learn how to set ambitious – but attainable – quotas to keep your sales reps motivated and on track to sales targets. Agentforce Sales C-Suite Sales
Marketing How Demand Generation Marketing Helps You Win Over Customers Nick Feldman October 18, 2023 The competition is fierce and customers are choosy. Learn how you can connect with your audience and turn potential prospects into customers. Customer Relationships Agentforce Marketing CMO
Data Data-Driven Companies Perform Better by Almost Every Metric — And Get More Out of AI Candra McRae October 17, 2023 It's time to give everyone in your organization the know-how to use data to make better decisions. Your business depends on it. AI Analytics C-Suite
Service 5-Star Reviews or Customer Rants: Why Your Contact Center CRM Matters Zoe Sitrin October 17, 2023 Customer service expectations continue to rise. See how implementing effective CRM software can help you deliver for your customers. Customer Relationships Agentforce Service Service
Financial Services Article Automated Onboarding is Now Easier With AI Cody McKinney October 16, 2023 Automated onboarding for wealth firms reduces annoying pain points and significantly improves the experience for both advisors and clients. Financial Services Agentforce Financial Services IT
AI How To Unlock the Power of Generative AI Without Building Your Own LLM Christophe Coenraets October 12, 2023 Large language models are the foundation for today's groundbreaking AI applications. Instead of training an LLM on a massive dataset, save time by using an existing model with smart prompts grounded in your data. Here’s how. Generative AI Data AI
Service The 8 Metrics That Matter in Field Service — and How You Can Improve Them Taksina Eammano October 11, 2023 If you’re not seeing the kind of performance you want, or if you’re looking to improve efficiency, keep an eye on these important metrics. Agentforce Service Service Analytics
Communications 4 AI Trends To Watch for in Telecom Jonathan Phillips October 11, 2023 Staying on top of communication trends can - and will - help your telecom company earn profitable growth. Spoiler alert: AI is your ace in the hole. AI Communications Customer Experience
Sales Warning: Don’t Have Your Discovery Call Without Reading This First Marcus Chan October 11, 2023 A discovery call is more than a list of questions to check off. It’s your chance to uncover a pressing pain that only you can solve. Agentforce Sales Sales Leadership
IT IT Leaders, Here’s How to Use AI to Delight Your Customers Vala Afshar October 10, 2023 Learn how to become a customer company through IT and AI implementation to create seamless customer experiences. Developers IT Service