4 Public Sector Technology Trends to Watch in 2023
Salesforce industry experts share their perspectives on the direction of the public sector industry over the next twelve months.
Government Can Build Trust and Cut Costs Through Personalized Digital Services
The newly released Trust Imperative 3.0 Report reveals new insights into the value of personalized and proactive services in government.
Understand What Your Customer Wants When Delivering Digital Government Services
It’s more apparent than ever that trust between constituents and government is the foundation required to deliver important services successfully.
4 Ways To Prepare for the Government’s Zero Trust Architecture Mandate
President Biden’s executive order that “all federal agencies and executive departments [must] move toward a zero trust architecture to strengthen defenses against … cyber threats” means your agency should act now.
3 Ways Government Technology Can Transform Experiences for Constituents and Workers
People expect government services to have the same ease of use as the big brands they know and love. What does this mean for the public sector customer experience?
How Increased Cybersecurity Makes Government Technology Modernization Possible
A former executive in the federal government explains how increased cybersecurity and compliance with Government Cloud Plus can help make digital transformation possible for the U.S. government.
Erosion of Trust Undermines the Public’s Reliance on Health Departments
How government agencies can harness public health information to enhance health and human services and build trust.
How Government Healthcare Can Prevent Global Illness
If vaccine response can be triggered and implemented in days, imagine the possibilities of a planned, data-driven illness prevention and medical care system. One doctor analyzes how international government healthcare could be doing more at global scale.
What Are Verifiable Credentials? And How Can They Build Digital Trust?
Verifiable credentials and verifiable credential management technology offer a direct and secure channel between an organization and its stakeholders. Learn how they bring control over digital identity and build trust with organizations – from health credentials to college degrees.
How Gen Z’s Preferences Can Increase Citizen Engagement in the Public Sector
Amidst all the pandemic disruption, 52% of Gen Z didn't believe the government had the necessary tools to help them.