Retail Insights

Use smart data to improve your online shopping experience and connect with your customers.

Retailers faced a handful of challenges in 2025: Businesses had to adjust to break-neck advances in generative AI, changing shopping behaviors, and shifting market dynamics. Proactive AI agents began to replace traditional chatbots,…

How AI will change this year's holiday shopping season.

We've AI-curated your holiday shopping marketing campaign. Let's dig in.

Join us as we dive into the latest holiday forecast impacting retailers and shoppers, powered by the Salesforce Shopping Index.

Here’s how SMB owners are reacting to AI, automation, and the future.

In 2025, retailers can seize on their holiday success by using AI to drive down costs while improving the shopping experience.

Pricing will be critical this holiday season, and agent recommendations could make all the difference.

Learn how retailers are implementing generative AI to benefit their businesses.

We examined how increases in campaign volumes impact overall email sender reputation. Here's what we learned.