Retail Insights

Join us as we dive into the latest holiday forecast impacting retailers and shoppers, powered by the Salesforce Shopping Index.

How AI will change this year's holiday shopping season.

In 2025, retailers can seize on their holiday success by using AI to drive down costs while improving the shopping experience.

By tightly integrating data across the entire shopping journey, retailers can build a customer experience that’s fun and profitable.

Pricing will be critical this holiday season, and agent recommendations could make all the difference.

Learn how retailers are implementing generative AI to benefit their businesses.

We examined how increases in campaign volumes impact overall email sender reputation. Here's what we learned.

What are the biggest risks and opportunities for retailers this holiday season? In this webinar we walk through our top five predictions and ways to increase your share of wallet during the most wonderful time of year.

As marketing costs skyrocket and shoppers seek savings, retailers need to use their data to make offers shoppers can’t refuse.

Conversational commerce is our top tactic for retailers who want to drive conversion this year.