Retail Insights

What are the biggest risks and opportunities for retailers this holiday season? In this webinar we walk through our top five predictions and ways to increase your share of wallet during the most wonderful time of year.

As marketing costs skyrocket and shoppers seek savings, retailers need to use their data to make offers shoppers can’t refuse.

Conversational commerce is our top tactic for retailers who want to drive conversion this year.

Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales.

Resolving issues quickly and pleasantly can win you loyal customers for life.

Our research uncovered how CRM data, AI, and other retail trends are transforming the shopping landscape.

With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023.

See how 1.5+ billion consumers are shaping shopping trends — from holiday sprees to everyday needs. Stay up to date with the data and insights you need to power retail success now.

Whether expanding AI initiatives or testing out new capabilities, the retailers we talked to are shoring up their CRM and data initiatives first.

Retailers are using AI to transform how they engage with customers, from promotions and product search to checkout and service.