As you gear up for planning your 2020 big holidays strategies, we're sharing our tips and best practices for making the most of retail holidays with Social Studio.
This holiday season, top retailers also use AI to personalize the customer experience with identity stitching, data signals, and next-best experience recommendations.
Read our fifth annual Salesforce Predicts series, where our global subject matter experts predict where retail and commerce are headed in 2020.
Partner relationship management (PRM) applications are integrating with CRM to manage all aspects of the entire partner ecosystem. Here's how to gain a more holistic view of partner activity to create better experiences.
Here are some insights we learned during Dreamforce ’19 that will help you build a single source of truth for your customer.
Brands and retailers have a lot to be grateful for this Cyber Week. Check out the Cyber Monday results to learn why.
We saw the biggest U.S. Black Friday yet, as shoppers proved buying confidence is strong despite market noise. See the Black Friday results.
Here are the top holiday trends and holiday insights we saw on Thanksgiving and the days leading up to Cyber Week.
AI in business is often a futuristic viewpoint. But here are three practical ways AI has an important and growing role in the grocery industry.
The top ways that retailers can differentiate from competitors this holiday season are, unsurprisingly, related to personalization — and how it pays off.
