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Check out our 2018 holiday shopping report with analysis from over 500 million global consumers. Shoppers were ready to buy early, and retailers were ready to meet them across a variety of channels including social, mobile, and email.

Customer experience has become the deciding factor that determines whether or not a customer will do business with a company. Small businesses can capitalize on this new standard by putting customer success at the center of their business. Here are five ways to get started.

Rituals Cosmetics partners with Salesforce to bring an omnichannel shopping experience that prioritizes rituals to their retail stores and to the 2019 NRF Big Show.

Masters of collaboration, Team Quip shows us what the Quiprupt hackathon focuses on and why working together benefits everyone.

Growth is a top priority for many retailers, but is there a proven formula for growth that applies to every ecommerce enterprise? Yes, there is a data-driven approach that all retailers can use. Read the post to learn more.

Hear how VP & CMO Michael Peachey of Asia Pacific Marketing at Salesforce experiments with global marketing tactics to scale programs with international colleagues.

In 2018, Forrester conducted a Total Economic Impact study that analyzed Salesforce customers and their switch to Salesforce Lightning. Get some of the study's key takeaways in our post.

Here are five tried-and-true rules for making your Salesforce adoption a success.

What does it takes to run a business? We talked to small business leaders at Dreamforce ‘18 and they had a unanimous response. Read the post to find out how small business leaders overcome the odds.

Even though the holiday season is over, retailers are gearing up for the next big trends. Here are the five top trends for 2019 and how retailers can prepare for them.