Sales Decelerators: How Do They Encourage Better Performance?
Use decelerators to help manage team performance, balanced with the motivational elements of your comp plan.
Generative AI Regulations – What They Could Mean For Your Business
Get the latest news around generative artificial intelligence regulations and insights from our director of global public policy on how it can affect your business.
What Is Sales Data? And How Does It Help You Sell Better?
Want better insights to close deals fast, or up-to-date pipeline numbers to feed accurate forecasts? Sales data to the rescue.
How to Create a Sales Plan: A Complete Guide (Tips + Examples)
Write a sales plan that can adjust to change, and zero in on the actions that will hit your goals.
Call Center Burnout: 8 Signs You’re Hitting a Wall — And How To Bounce Back
Recognizing the signs of call center burnout, and knowing what steps to take, can make a profound difference in your health and happiness.
4 Customer Service Metrics You Should Measure
Guide your service teams, update leadership, and review your current customer service strategy using these go-to metrics.
What Is a Salesforce Developer?
Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce.
Learn Which High-Gain Questions to Ask So You Can Close Faster
Move your deals forward by asking the right questions at the right time.
What Is a Customer Portal – And Why Do You Need One?
Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process.
BANT vs. MEDDIC: Comparing Popular Sales Qualification Methodologies
Learn the pros and cons of two popular sales methodologies and choose the right one for your business.