Find out how Lightning Object Creator quickly turns spreadsheets into modern, cloud-based apps with clicks.
Earlier this year, Danielle Cass and I ran a workshop with 23 ethical AI practitioners from 15 organizations and shared out insights of what they are doing that has been successful and the…
Consumers want brands to treat them as individuals that means communicating on the channels they prefer, and reaching them on their terms, often 24/7.
In the new future of retailing, both the customer and retailer win when they use a combination of the Salesforce Customer 360 platform, Einstein, and IBM AI-powered Watson Supply Chain solutions.
Research on chatbots shows how businesses and consumers use the technology. Check out the latest chatbot statistics.
Connecting the customer experience in a seamless and continuous journey is a top priority for companies today. Here's how we're helping customers achieve a unified view of their customers.
For the Winter ‘20 Release, preview instances will be upgraded to Winter ‘20 on September 6 and September 7, 2019, and non-preview instances will be upgraded to Winter ‘20 on October 11 and October 12, 2019.
Partner Relationship Management (PRM) systems meet your partners’ needs while offering a more effective way to manage the B2B ecosystem
