With 20 years of lifeboat rescue and nearly 10 years at Salesforce under his captain’s hat, learn how one leader approaches AI as a behavioral framework – not a sales pitch.
In a world increasingly defined by AI — and at Salesforce, by Agentforce — Michelle Black is ensuring her colleagues and her community are never left behind.
The “last mile” of engagement — the face-to-face interaction between a field rep and a healthcare provider (HCP) — has always been critical. Yet, for years, this vital connection has been stifled by…