Patients Have Spoken: 5 Hard Truths About Healthcare Patient Experience in the Age of AI
New global research from Salesforce reveals what patients really want from AI, and the gap between expectation and reality is wider than most providers think.
You may have heard of IoT, but what does it mean for your business? Find out.
Global regulators issued $542 million in fines in Q1 2026 alone across 19 regulators worldwide (and those are just the actions above $1 million). Data privacy breaches, systems and controls failures, and AML…
Ditch the manual checklists and endless spreadsheets. See how new agentic capabilities in Privacy Center can give you confidence in your compliance.
Explore how employee volunteering and giving is shaping a brighter future for the next generation.
Welcome your new AI virtual assistant to the team with these tips and tools.
Work through the assumptions, decisions, and trade-offs behind designing a fintech AI agent built with Salesforce Headless 360.
Smarter Staffing, Better Coaching: Introducing Agentforce Contact Center Workforce Engagement Management
Help supervisors optimize capacity, develop service rep skills, and gain visibility into every customer interaction — unifying workforce management for AI agents and human service reps.
The right invoicing tools can help you get paid faster — here's what to look for and where to start.
From browser games to building enterprise infrastructure, Catherine Brennan’s career change to tech shows how curiosity, persistence, and opportunity can open doors to a fulfilling career. Today, she’s thriving as a Infrastructure Engineer…
