“I don’t leave work feeling drained. I leave feeling like I’ve actually solved something.” Keran Wijetunga is a Director and Agentic AI Specialist in Sydney. But in simple terms, he’s a culture builder.…
In a world increasingly defined by AI — and at Salesforce, by Agentforce — Michelle Black is ensuring her colleagues and her community are never left behind.
The “last mile” of engagement — the face-to-face interaction between a field rep and a healthcare provider (HCP) — has always been critical. Yet, for years, this vital connection has been stifled by…
Building robots is hard. Maintaining them profitably is harder. Here's how leading manufacturers turned service operations into their highest-margin revenue stream.